Thursday, 10 November 2016

Panic at the Drive Thru!

It was a long day at school, too exhausted to cook, I decided fast food was the best way to go.  On the way home, McDonald's was the closest so I pulled up to the drive-thru. 
After I confirmed my order, I drove to up to the window to make payment.  The cashier happily greeted me as I handed her my I.D. and credit card.  She swiped the card and told me that the card declined. In disbelief, I quickly asked her to swipe it again and she said it still declined.  I was completely embarrassed and I told her that couldn't be right as I had a hefty amount in my account because I received funds to pay my Spring tuition. 
At that time, I panicked because there was a bunch of cars behind me. I was debating to leave and drive off as I assumed that I didn't have enough cash on hand to make payment.  But I thought that would be a not-so-nice thing to do so immediately I ransacked my car for any possible means of payment. My heart was racing, still embarrassed I asked her what the expiration date was on the card, and she informed me that it was 2018.  I continued to panic, more like freak out because ordering at the drive-thru is a simple task; you drive up, order, pay, pick-up and enjoy! I kept apologizing for holding up the line.  I kept repeating how embarrassed I was. 
After I continued to search, I found a $20 bill tucked in in my backpack pocket and paid her.  She gave me my change and I proceeded to the next window.  When I was receiving my order, I kept apologizing for the wait but the attendant reassured me it was fine, no problem. 

I parked and called my husband and informed him of the mishap.  He told me to come home and call the bank.  When I arrived at home my husband said that we still have a substantial amount in our account per the bank's website.  After speaking to the online teller, she divulged that the bank was having internet problems and it was their end causing the inconvenience.  She apologized for the error and bid me a good day.  Although it wasn't my fault, I still felt embarrassed because I didn't want to waste food, even junk food.


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